Overview
The hospitality sector is facing growing expectations from guests, investors, employees and regulators to operate in a more sustainable and responsible manner. Sustainability is increasingly influencing purchasing decisions, investment choices, talent attraction and the overall perception of hospitality brands.
This programme provides a practical introduction to ESG principles and their application within the hospitality industry.
Participants will explore how environmental, social and governance factors can be integrated into daily operations and strategic decision-making, transforming sustainability from a compliance exercise into a driver of business performance.
Through real-world examples and case studies, the programme examines key areas such as energy and water management, waste reduction, employee wellbeing, responsible procurement, community engagement and governance practices. Participants will gain a clearer understanding of how sustainability initiatives can contribute to operational efficiency, improved guest experiences and stronger market positioning.
Particular emphasis will be placed on the connection between ESG performance and business value. Participants will explore how sustainable practices can reduce operating costs, support brand differentiation, enhance customer loyalty and improve preparedness for evolving sustainability and ESG reporting requirements.
By the end of the programme, participants will be equipped with practical knowledge and actionable ideas that can be implemented within their organisations to strengthen both sustainability performance and business outcomes.
Who it’s for
Hospitality professionals, hotel managers and teams involved in operations, sustainability and business development.
Learning outcomes
- The fundamental principles of Environmental, Social and Governance (ESG).
- How sustainability trends are reshaping the hospitality industry.
- The business benefits of integrating ESG principles into hotel operations.
- Practical approaches to improving energy efficiency, resource management and operational performance.
- How sustainability initiatives influence customer satisfaction, brand reputation and guest loyalty.
- The role of employee wellbeing, diversity and community engagement in hospitality ESG strategies.
- Key governance practices that support responsible and sustainable business operations.
- The growing importance of ESG reporting and sustainability disclosures.
- How to identify opportunities for creating business value through sustainability initiatives.
Programme content
- ESG principles in hospitality.
- Energy, water, waste and responsible procurement.
- Employee wellbeing and community engagement.
- Governance, ESG reporting and business value.
Programme questions
What does the hospitality ESG programme cover?
Environmental, social and governance principles for hospitality, including resource efficiency, employee wellbeing, local communities and the relationship between sustainability and business value.
Can the programme be delivered in Greek or English?
The programme is available in Greek or English. Contact REAL Academy to discuss the delivery format for your team.
Is HRDA (ANAD) funding available?
Funding may be available for eligible employers through HRDA single-company training schemes, subject to approval of the programme and the applicable scheme conditions. Contact REAL Academy to discuss your organisation’s training needs and the funding process.
How do I find dates and fees?
Contact REAL Academy for dates, fees and availability. For training for your organisation, tell us your preferred language and number of participants.